As organizations embrace digital transformation, ServiceNow has become a foundational platform for automating and managing business workflows across IT, HR, customer service, and enterprise operations. From streamlining incident management to developing custom applications, ServiceNow empowers professionals to bridge the gap between IT and business efficiency.
The Master in ServiceNow Certification program by DevOpsSchool offers an intensive, real-world learning path designed to help participants become expert ServiceNow developers, administrators, and consultants under the guidance of Rajesh Kumar — one of the world’s most trusted trainers in DevOps and automation technologies.
Why Learn ServiceNow?
ServiceNow is among the fastest-growing enterprise platforms today, helping organizations enhance IT Service Management (ITSM), IT Operations Management (ITOM), and workflow automation. As more companies adopt the platform, certified developers and administrators are seeing exponential career growth.
Top benefits of ServiceNow certification include:
- High demand across Fortune 500 companies
- Competitive salaries and global work opportunities
- Expertise in cloud-based workflow and process automation
- Integration knowledge with tools like AWS, Jira, and Slack
This course gives professionals the skill set needed to configure, customize, script, and automate workflows on the ServiceNow platform, opening doors to roles such as ServiceNow Architect, Developer, and Implementation Consultant.
Course Overview
| Duration | Mode | Certification Level |
|---|---|---|
| 12–15 Hours | Online (Instructor-led) | ServiceNow Developer Certification |
The program is laser-focused on real-world scripting, application development, and process automation. Whether you are configuring ITSM modules or building entirely new apps, this course ensures you gain hands-on proficiency from start to finish.
The program includes:
- Lifetime LMS access and technical support
- Lab assignments for hands-on platform customization
- Real-time interview questions and practice exercises
- Optional classroom sessions in major cities (Bangalore, Hyderabad, Chennai, Delhi)
Key Features of the Training
| Feature | DevOpsSchool | Others |
|---|---|---|
| Mentorship | Led by industry veteran Rajesh Kumar | Junior or pre-recorded trainers |
| Learning Scope | Full coverage from ITSM to advanced scripting | Basic-level content only |
| Format | Live instructor-led interactive classes | Mostly self-paced or recorded videos |
| Real-Time Projects | Projects in actual ServiceNow environments | Limited or no live experience |
| Career Prep | Lifetime access, interview kits, job updates | Minimal post-training support |
| Certification Recognition | Industry-accredited DCP certificate | Varied and less globally recognized |
This structured ecosystem ensures practical exposure that mirrors enterprise implementation scenarios, making participants immediately job-ready.
What You Will Learn
The Master in ServiceNow program builds progressive expertise through hands-on scripting and real-world projects.
Key Modules Covered:
- Platform Fundamentals: Interface navigation, configurations, workflow basics
- ITSM Processes: Incident, Change, and Problem management
- ITOM Concepts: Discovery, Service Mapping, and Event Monitoring
- Scripting and GlideAPI Mastery: JavaScript & API usage for automating workflows
- Application Development: Creating and deploying custom apps through the Now Platform
- Integration Essentials: Connecting ServiceNow with external applications and APIs
- Performance Analytics: Building dashboards and KPI tracking for IT services
By program completion, participants can confidently handle live ServiceNow environments, write custom scripts, and deliver automation solutions that streamline organizational workflows.
Guided by Global Expert Rajesh Kumar
This program is personally supervised by Rajesh Kumar — globally renowned for his expertise across DevOps, Cloud, DevSecOps, SRE, MLOps, and Enterprise Platform Training.
With over 20 years of industry experience, Rajesh ensures the course mirrors real business scenarios and modern enterprise challenges. He has trained thousands of professionals worldwide, helping them transition into high-value roles through practical implementation mastery and mentorship continuity.
Career Opportunities After Certification
Graduates of this program find themselves qualified for a range of roles, including:
- ServiceNow Developer
- ITSM Consultant
- Workflow Automation Engineer
- ServiceNow Administrator
- Platform Implementation Expert
Expected Salary Range:
- Entry-Level: $80,000 – $100,000 USD annually
- Experienced Professionals: $120,000 – $150,000 USD annually
ServiceNow certifications significantly enhance employability, especially for IT professionals specializing in ITSM and automation.
Projects and Certification
Every learner works on a real-time scenario-based project, applying all learned concepts to design, deploy, and manage a ServiceNow ecosystem from scratch.
Upon successful project completion and evaluation, participants receive the DevOps Certified Professional (DCP) certificate accredited by DevOpsCertification.co. This certification validates the ability to manage workflows, write ServiceNow scripts, and implement processes efficiently in live corporate setups.
System and Technical Requirements
- OS: Windows, Mac, or Linux
- RAM: Minimum 2GB
- Storage: 20GB Free Space
- Internet: Broadband or Fiber Connection
- Practice Environment: ServiceNow Instance or AWS Free Tier
All exercises and demos are hosted on DevOpsSchool’s AWS Cloud Environment, ensuring dedicated access to a flexible and scalable testing setup.
Why Choose DevOpsSchool?
- Renowned global institute specializing in DevOps, Cloud, and Automation training
- Industry mentors with practical platform experience
- Lifetime LMS, support access, and community learning
- 15+ years of credibility and more than 10,000 successful graduates worldwide
- Practical, project-driven learning methodology rather than theory-based training
DevOpsSchool’s reputation as a learning platform stems from its commitment to hands-on education, career transformation, and post-training guidance.
Flexible Learning Options
The course is available through both online interactive sessions and offline classrooms, depending on location and group size. Using the GoToMeeting platform, sessions are accessible globally, ensuring international learners benefit equally.
Participants can also revisit recorded sessions and materials anytime via the DevOpsSchool LMS, which remains accessible for life.
Ready to Become a ServiceNow Expert?
Take the next step in your digital workflow journey with the Master in ServiceNow Certification program by DevOpsSchool. This is your chance to acquire hands-on skills, an accredited certification, and mentorship that sets you apart in the IT automation domain.
Contact DevOpsSchool for enrollment details:
- Email: contact@DevOpsSchool.com
- Phone & WhatsApp (India): +91 7004215841
- Phone & WhatsApp (USA): +1 (469) 756-6329