Quick Definition
Data downtime is the period when data necessary for business or system operations is unavailable, inconsistent, or untrusted.
Analogy: Data downtime is like a grocery store where the lights are on but the inventory system is broken—customers see shelves but checkout and restocking fail.
Formal technical line: Data downtime is the measurable interval during which required data reads, writes, or derived data products fail to meet defined availability, freshness, or correctness SLIs for intended consumers.
What is Data downtime?
What it is:
- A loss or degradation of data availability, freshness, integrity, or queryability that impacts consumers.
- Includes transient and sustained outages for data stores, pipelines, caches, schemas, or derived features.
What it is NOT:
- Not simply application downtime unless the root cause is data unavailable or corrupt.
- Not a pure network outage unless it causes measurable data health degradation.
- Not routine maintenance when SLIs remain within SLOs.
Key properties and constraints:
- Consumer-centric: defined by what consumers require (freshness, latency, correctness).
- Multi-dimensional: availability, freshness, completeness, correctness, performance.
- Timebound and measurable via SLIs and SLOs.
- Cross-cutting: spans infra, platform, pipeline, and application layers.
- Security and compliance constraints often change remediation options.
Where it fits in modern cloud/SRE workflows:
- Treated as an SRE problem when it impacts service reliability or violates SLOs.
- Monitored via data observability platforms, telemetry pipelines, and lineage systems.
- Mitigated via incident response playbooks, feature flags for data consumers, fallback datasets, and data contracts.
- Automated repair can be performed with orchestration tools, pipelines, and ML-driven anomaly detection.
Diagram description (text-only):
- Producer systems emit events -> Ingest layer buffers (stream or batch) -> Processing layer transforms and materializes -> Storage and serving layer (databases, caches, feature stores) -> Consumers read. Monitoring probes SLIs at ingest, processing, storage, and serving. If any probe fails, alerting and automated mitigation engage.
Data downtime in one sentence
The measurable window when required data fails to meet consumer-defined availability, freshness, or correctness expectations, causing functional or business impact.
Data downtime vs related terms (TABLE REQUIRED)
| ID | Term | How it differs from Data downtime | Common confusion |
|---|---|---|---|
| T1 | Service downtime | Service downtime is app/service unavailability not necessarily tied to data | People conflate any outage with data issues |
| T2 | Data latency | Latency is a metric; downtime is a breach of tolerated limits | Latency spikes vs SLO violations confusion |
| T3 | Data corruption | Corruption is a type of downtime cause | Corruption can be silent and not flagged as downtime |
| T4 | Data freshness | Freshness is one dimension of downtime | Fresh but incorrect data can still be downtime |
| T5 | Schema change | Schema change is a cause or planned change | Planned does not imply acceptable to consumers |
| T6 | Network outage | Network outage can cause downtime but is not the data concept | Network and data are often conflated |
| T7 | Maintenance window | Maintenance can be accounted for, not always downtime | Not all maintenance equals downtime |
| T8 | Observability gap | Observability gap is lack of visibility, not downtime itself | Lack of monitoring hides downtime |
| T9 | Backfill | Backfill is corrective action, not downtime itself | People call backfill a workaround rather than fix |
| T10 | Data lineage | Lineage explains origins; not downtime but aids diagnosis | Lineage absent makes downtime investigation hard |
Row Details (only if any cell says “See details below”)
- None
Why does Data downtime matter?
Business impact:
- Revenue: Downstream systems (billing, recommendations, ads) may fail or underperform, directly impacting revenue.
- Trust: Customers and partners lose confidence when data-driven features misbehave.
- Compliance and legal risk: Missing or altered records can breach regulatory obligations.
- Opportunity cost: Analytics and ML model retraining delayed, leading to stale decisions.
Engineering impact:
- Incident churn increases toil and on-call fatigue.
- Velocity slows as teams pause deployments or add guardrails.
- Technical debt rises when temporary fixes accumulate.
SRE framing:
- SLIs for data downtime focus on availability, freshness, and correctness.
- SLOs set acceptable windows (e.g., 99.9% freshness within X minutes).
- Error budgets measure tolerance and guide releases.
- Toil increases if repeat manual remediation is required.
- On-call teams need distinct playbooks for data incidents vs service incidents.
Realistic “what breaks in production” examples:
- Feature store outage causing ML inference latency spikes and customer-facing mispredictions.
- ETL job skew causing incomplete finance reports and delayed billing cycles.
- Metadata store corruption causing pipeline orchestration failures and data lineage loss.
- Cache invalidation bug causing read-heavy services to hit cold storage and SLA breaches.
- Schema mismatch breaking downstream consumers and causing consumer crashes.
Where is Data downtime used? (TABLE REQUIRED)
| ID | Layer/Area | How Data downtime appears | Typical telemetry | Common tools |
|---|---|---|---|---|
| L1 | Edge / Ingress | Missing or delayed ingests | Ingest lag, error rates, input counts | Kafka, Kinesis, PubSub |
| L2 | Network | Partitioned access to data stores | Connection errors, timeouts | Cloud VPC, Load balancers |
| L3 | Processing / ETL | Failed or slow transformations | Job failure rate, duration | Spark, Flink, Beam |
| L4 | Storage / DB | Read/write failures or corrupt rows | Error rates, operation latency | Postgres, Snowflake, S3 |
| L5 | Serving / APIs | Stale or inconsistent query results | Response anomalies, schema errors | GraphQL, REST APIs, caches |
| L6 | Feature store | Missing or wrong features | Missing features, freshness | Feast, in-house feature stores |
| L7 | Observability / Metadata | Blind spots or lineage loss | Missing telemetry, schema drift alerts | Lineage stores, catalogs |
| L8 | CI/CD / Deployments | Bad migrations or rollouts | Migration failures, rollback events | CI tools, kubectl, helm |
| L9 | Security / Governance | Access-related data outages | Authorization failures, audits | IAM, Data catalogs |
| L10 | Serverless / Managed PaaS | Cold starts or throttling affect data | Invocation errors, throttled rates | Lambda, Cloud Functions |
Row Details (only if needed)
- None
When should you use Data downtime?
When it’s necessary:
- When consumers require measurable guarantees on freshness, availability, or correctness.
- For regulated pipelines (finance, health) where compliance demands auditable downtime metrics.
- For ML inference pipelines where stale or wrong data can cause material harm.
When it’s optional:
- Low-impact analytical pipelines where short delays are acceptable.
- Non-customer-facing experimental datasets.
When NOT to use / overuse it:
- Avoid declaring downtime for transient, self-healing blips below SLO thresholds.
- Don’t create excessive suppression windows that hide real customer impact.
- Do not treat schema refactors as downtime if consumers agreed to contract changes.
Decision checklist:
- If consumer-facing SLA exists AND data freshness or correctness is violated -> Treat as Data downtime.
- If only internal analytics delayed and no consumer impact -> Optional monitoring but not downtime escalation.
- If automated retry or backfill resolves within SLO -> Observe; if repeated -> escalate.
Maturity ladder:
- Beginner: Basic availability checks for primary data stores and retry logic.
- Intermediate: SLIs for freshness and correctness, automated alerts, basic runbooks.
- Advanced: End-to-end data observability, lineage, automated remediation, ML anomaly detection, Canary data pipelines.
How does Data downtime work?
Components and workflow:
- Producers emit events/records to ingest layer.
- Ingest buffers to streaming or batch store.
- Processing jobs transform, enrich, validate data.
- Materialization writes to storage, feature stores, or caches.
- Consumers query or subscribe to outputs.
- Observability probes run at each stage, evaluating SLIs.
- When thresholds are breached, alerting, playbooks, and remediation execute.
Data flow and lifecycle:
- Raw data -> Staged storage -> Cleansed/transformed -> Materialized views/serving -> Consumed.
- Lifecycle includes retention, archival, backfill, and lineage metadata updates.
Edge cases and failure modes:
- Silent corruption where data looks valid but logic is wrong.
- Schema drift causing downstream type errors.
- Partition skew causing partial outages.
- Dependency chain failure where a small upstream problem cascades.
Typical architecture patterns for Data downtime
- Probe-and-Guard: Lightweight probes at key points with guardrails and fail-open/fail-closed policies. Use when multiple consumers exist.
- Shadow Replay: Replay writes to a shadow pipeline to verify correctness before switching to new pipeline. Use during deploys or migrations.
- Canary Data Releases: Run a small subset of traffic through new pipeline and compare outputs. Use for schema or transformation changes.
- Fallback Materialization: Maintain last-known-good snapshot that consumers can fall back to. Use for critical serving layers.
- Self-healing Pipelines: Automated backfills and restart logic with health checks. Use in mature environments.
- Contract-First Data: Data contracts define schema and semantics; enforcement prevents downstream breakage. Use when many consumers exist.
Failure modes & mitigation (TABLE REQUIRED)
| ID | Failure mode | Symptom | Likely cause | Mitigation | Observability signal |
|---|---|---|---|---|---|
| F1 | Ingest lag | Rising event backlog | Producer spikes or consumer slow | Scale consumers or backpressure | Lag metric rising |
| F2 | Processing failures | Job error rate up | Bad transform or schema | Rollback change, patch job | Error logs and job failure count |
| F3 | Data corruption | Wrong values in outputs | Bug in code or disk error | Recompute from sources | Value distribution drift |
| F4 | Schema mismatch | Consumer parse errors | Uncoordinated schema change | Versioned schemas, contract | Schema validation errors |
| F5 | Metadata loss | Missing lineage or catalog | Catalog DB outage | Recover catalog from backups | Missing metadata alerts |
| F6 | Serving latency | Query timeouts | Cold cache or overloaded DB | Cache warmup, scale DB | P95/P99 latency spikes |
| F7 | Access/permission blocks | Authorization errors | IAM or ACL misconfig | Fix permission config, audit | Auth error counts |
| F8 | Silent drift | Model input distributions shift | Upstream change not validated | Detect via drift sensors | Feature distribution change |
| F9 | Throttling | 429s or throttled ops | Rate limits reached | Throttle back, increase quota | Throttle rate metric |
| F10 | Partial outage | Some partitions unavailable | Partition skew or node failure | Rebalance or repair partitions | Partition availability gaps |
Row Details (only if needed)
- None
Key Concepts, Keywords & Terminology for Data downtime
Term — Definition — Why it matters — Common pitfall
- Availability — Degree to which data can be accessed when needed — Core SLI dimension — Confusing with performance
- Freshness — How recent data is compared to producer timestamp — Critical for time-sensitive features — Using ingestion time instead of event time
- Correctness — Data reflects true values and expected semantics — Prevents wrong decisions — Overreliance on schema validation only
- Completeness — No missing records or columns — Ensures full accounting — Ignoring partial partitions
- Observability — Ability to measure and understand data systems — Drives detection — Instrumentation gaps
- Lineage — Provenance of data from sources to consumers — Helps root-cause analysis — Not keeping lineage up to date
- SLI — Service Level Indicator, metric of system health — Basis for SLOs — Choosing the wrong metric
- SLO — Service Level Objective, target for SLIs — Sets tolerated risk — Setting unrealistic targets
- Error budget — Allowable SLO violations over time — Guides releases and risk — Not tracking budget consumption
- Incident playbook — Prescribed steps for response — Reduces mean-time-to-resolution — Playbooks not updated
- Backfill — Reprocessing historical data to correct state — Fixes past data issues — Expensive and slow
- Rollback — Reverting to prior pipeline or schema — Quick remediation — Unsafe rollbacks may lose data
- Canary — Small-scale test rollout — Limits blast radius — Only test functional not data correctness
- Shadow mode — Parallel processing without switching consumers — Validates changes — Costly to run long term
- Drift detection — Identifying statistical shifts — Catches silent failures — Too sensitive causes noise
- Contract testing — Validating schemas and semantics at integration time — Prevents consumer breakage — Tests often incomplete
- Feature store — Centralized feature storage for ML — Key for inference reliability — Not versioning features
- Materialized view — Precomputed result for performance — Reduces latency — Staleness management needed
- Retention policy — How long data is kept — Affects recovery options — Too short to repair issues
- Checkpointing — Saving processing progress for recovery — Enables fast restart — Misconfigured offsets lead to duplicates
- Exactly-once — Guarantee to avoid duplicates — Important for correctness — Rarely perfect in distributed systems
- At-least-once — Simpler delivery guarantee — Easier to implement — Requires deduplication
- Partitioning — Splitting data for scale — Affects outage blast radius — Imbalanced partitions cause hotspots
- Replayability — Ability to reprocess past events — Essential for corrections — Requires durable storage
- Governance — Policies for data access and quality — Prevents accidental outages — Slow processes hamper agility
- ACL — Access control list — Prevents unauthorized access — Misconfiguration creates outages
- Quota management — Limits to protect systems — Prevents overload — Poor limits block legitimate traffic
- Telemetry — Logs, metrics, traces about data systems — Enables detection — High cardinality causes costs
- Probe — Synthetic check of data health — Early detection — Fragile if not maintained
- Alerting threshold — Point to create alerts — Balances noise and risk — Wrong thresholds create alert storms
- Burn rate — Rate of SLO consumption — Guides escalation — Misinterpreting transient spikes
- On-call rotation — People covering incidents — Ensures responsiveness — Overburdened teams lead to burnout
- Runbook — Operational instructions for incidents — Shortens resolution time — Too long or outdated runbooks are ignored
- Playbook — Decision and escalation guidance — Standardizes action — Not granular enough
- Chaos testing — Introducing failures to validate resilience — Reveals weak spots — Poorly scoped tests can cause outages
- SLA — Service Level Agreement with customers — Legal/business commitment — Confused with SLO
- Shadow comparison — Comparing outputs of two pipelines — Detects regressions — Challenging to align keys
- Validation rules — Rules to assert data correctness — Prevents bad writes — Overly strict rules block valid variations
- Schema evolution — Managing schema changes over time — Enables forward compatibility — Breaking changes hurt consumers
- Orchestration — Scheduling and managing jobs — Coordinates pipelines — Single-point-of-failure when centralized
- Idempotency — Safe retries without side-effects — Essential for reliability — Not implemented leads to duplicates
- Telemetry retention — How long metrics/logs retained — Important for postmortems — Short retention loses evidence
How to Measure Data downtime (Metrics, SLIs, SLOs) (TABLE REQUIRED)
| ID | Metric/SLI | What it tells you | How to measure | Starting target | Gotchas |
|---|---|---|---|---|---|
| M1 | Data availability | Fraction of successful reads/writes | Successful ops / total ops per time | 99.9% per month | Does not capture staleness |
| M2 | Freshness latency | Time from event to ready-to-query | Max event delay percentile | 95th percentile < target mins | Use event time not ingest time |
| M3 | Completeness | Percent of expected records present | Observed vs expected counts | 99.5% per batch | Depends on expected count accuracy |
| M4 | Correctness pass rate | Validation rule pass fraction | Passed checks / total checks | 99.9% per day | Rules must cover key invariants |
| M5 | Mean time to detect | Time from fault to detection | Detection timestamp minus incident start | < 5 minutes | Blind spots lengthen this |
| M6 | Mean time to remediate | Time from detection to repair | Remediate timestamp minus detection | < 1 hour for severe | Depends on automation maturity |
| M7 | Backfill success rate | Fraction of backfills that succeed | Successful backfills / attempts | 100% for critical datasets | Large backfills may time out |
| M8 | Drift score | Statistical divergence of features | KS or chi-square on windows | Low divergence expected | Sensitive to seasonal changes |
| M9 | Query error rate | API or query failures on data reads | Failed queries / total queries | < 0.1% | Client errors may inflate rate |
| M10 | Dependency health | Upstream readiness fraction | Upstream healthy / total dependencies | 100% ideally | Cascading failures complicate metric |
Row Details (only if needed)
- None
Best tools to measure Data downtime
Tool — Prometheus
- What it measures for Data downtime: Metrics for job durations, error counts, latencies
- Best-fit environment: Kubernetes, self-hosted infra
- Setup outline:
- Instrument jobs with Prometheus client libraries
- Export processing and storage metrics
- Configure alerting rules for SLIs
- Set retention and federation for long-term trends
- Strengths:
- Strong querying and alerting
- Wide ecosystem and integrations
- Limitations:
- Not ideal for high-cardinality event-level telemetry
- Requires management of retention
Tool — Grafana
- What it measures for Data downtime: Dashboards for SLIs, SLOs, and trends
- Best-fit environment: Any metrics backend
- Setup outline:
- Connect to Prometheus, Graphite, or cloud metrics
- Build executive and on-call dashboards
- Configure annotations for incidents
- Strengths:
- Flexible visualization, alerting integration
- Limitations:
- Visualization only; needs data sources
Tool — Data observability platforms
- What it measures for Data downtime: Freshness, completeness, drift, lineage
- Best-fit environment: Cloud data warehouses and pipelines
- Setup outline:
- Connect to storage, pipeline metadata, and catalogs
- Define checks and SLIs
- Configure alerting and lineage links
- Strengths:
- Focused on data-specific health signals
- Limitations:
- Cost and integration effort; coverage varies by vendor
Tool — Tracing systems (e.g., Jaeger, Zipkin)
- What it measures for Data downtime: End-to-end latency and dependency traces
- Best-fit environment: Microservices and event-driven pipelines
- Setup outline:
- Instrument key pipeline stages with trace spans
- Correlate traces to data flows
- Strengths:
- Causal analysis for latency and timing issues
- Limitations:
- High overhead if over-instrumented
Tool — Log analytics (ELK, Splunk)
- What it measures for Data downtime: Error messages, job traces, anomalies
- Best-fit environment: Any with rich logs
- Setup outline:
- Centralize job and pipeline logs
- Create parsers for validation checks
- Build alerts on error patterns
- Strengths:
- Detailed forensic data
- Limitations:
- Search cost and retention limits
Tool — Feature store monitoring
- What it measures for Data downtime: Feature freshness, completeness, drift
- Best-fit environment: ML inference pipelines
- Setup outline:
- Instrument feature writes and reads
- Track feature-level SLIs
- Alert on missing features
- Strengths:
- Focused on ML operational needs
- Limitations:
- Often tied to specific feature store tech
Tool — Cloud-native monitoring (Cloud metrics)
- What it measures for Data downtime: Managed DB errors, storage errors, throttling
- Best-fit environment: Cloud-managed services
- Setup outline:
- Enable provider metrics and alarms
- Map provider metrics to SLIs
- Strengths:
- Easy collection for managed services
- Limitations:
- Metric semantics vary across providers
Recommended dashboards & alerts for Data downtime
Executive dashboard:
- Global SLO summary panel showing SLO burn rate and remaining error budget.
- Top impacted business flows by downtime duration.
- Major dataset health summary (availability, freshness, correctness).
- Recent incidents and their remediation status.
On-call dashboard:
- Live SLIs with thresholds and alerts.
- Job/streaming lag panels per pipeline and partition.
- Recent validation failures and top failing datasets.
- Active incidents and runbook links.
Debug dashboard:
- Per-pipeline traces and logs.
- Partition-level lag and error rates.
- Last successful run details and input sample counts.
- Lineage view to upstream sources.
Alerting guidance:
- Page (pager duty) for critical SLO breaches affecting customers or legal obligations.
- Ticket for non-urgent dataset issues where SLOs remain intact.
- Burn-rate guidance: Pager escalation when burn rate > 4x for 1 hour or sustained > 2x for 24 hours.
- Noise reduction: dedupe by dataset and pipeline, group related alerts, use suppression windows for known maintenance.
Implementation Guide (Step-by-step)
1) Prerequisites – Inventory of datasets and consumers. – Baseline telemetry (metrics, logs, traces). – Ownership model and contacts for each dataset. – Access to orchestration and storage systems.
2) Instrumentation plan – Define SLIs: availability, freshness, correctness. – Add probes at ingest, processing, and serving points. – Add validation checks and schema assertions.
3) Data collection – Centralize metrics, logs, and traces. – Ensure event-time metadata is preserved. – Collect lineage and catalog metadata.
4) SLO design – Map SLIs to consumer impact and business risk. – Set SLOs per dataset class (critical, important, best-effort). – Define error budgets and escalation policies.
5) Dashboards – Build executive, on-call, and debug dashboards. – Include SLO burn-down widgets and incident timelines. – Add dataset drilldowns and lineage links.
6) Alerts & routing – Create alerting rules tied to SLIs and burn rates. – Route alerts to dataset owners and on-call teams. – Configure escalation based on severity and burn rate.
7) Runbooks & automation – Write concise runbooks for common failure modes. – Automate common remediations: restart jobs, re-run backfills, rotate keys. – Implement guardrails like circuit breakers and rate limiting.
8) Validation (load/chaos/game days) – Run load tests and chaos experiments against pipelines. – Organize game days to simulate data downtime scenarios. – Validate runbooks and alerts with real teams.
9) Continuous improvement – Postmortem analysis and action tracking for each incident. – Regularly review SLOs and SLIs for relevance. – Invest in automation to reduce MTTR and toil.
Pre-production checklist:
- End-to-end probe tests pass.
- Backfill/replay path validated.
- Runbook and on-call assignment completed.
- Canary test or shadow comparison passes.
Production readiness checklist:
- SLOs and alerting in place.
- Dashboard coverage for top datasets.
- Access control and audit trails verified.
- Automated rollback or fallback mechanism enabled.
Incident checklist specific to Data downtime:
- Identify affected datasets and consumers.
- Verify upstream sources and lineage.
- Check recent deployments and schema changes.
- Execute runbook and escalate if needed.
- Record timeline and evidence for postmortem.
Use Cases of Data downtime
1) Real-time personalization – Context: Serving personalized content requires fresh features. – Problem: Feature staleness causes wrong recommendations. – Why Data downtime helps: Detects and alerts on freshness breaches. – What to measure: Feature freshness, feature availability. – Typical tools: Feature stores, streaming metrics, monitoring.
2) Billing pipelines – Context: Accurate billing requires complete transactional data. – Problem: Missing events cause incorrect charges. – Why Data downtime helps: Ensures completeness and correctness. – What to measure: Completeness, backfill success. – Typical tools: Data warehouse monitors, checksums, reconciliations.
3) Regulatory reporting – Context: Reports must be accurate for compliance. – Problem: Late or corrupt data leads to fines. – Why Data downtime helps: Provides auditable downtime and remediation logs. – What to measure: Availability, correctness, lineage. – Typical tools: Catalogs, audit logs, validation frameworks.
4) ML inference pipelines – Context: Online model serving depends on feature stores. – Problem: Feature outages degrade model performance. – Why Data downtime helps: Detects missing features and drift. – What to measure: Feature completeness, inference error rate. – Typical tools: Feature store monitoring, A/B comparison.
5) Analytics for business KPIs – Context: Data teams rely on nightly ETL. – Problem: ETL failures delay reports and decisions. – Why Data downtime helps: Early detection and automated backfills. – What to measure: Job success rates, SLA adherence. – Typical tools: Orchestrators, alerting.
6) Multi-tenant SaaS data isolation – Context: Tenant data separation across storage. – Problem: Permissions misconfig cause cross-tenant exposure or outages. – Why Data downtime helps: Alert on permission failures and access denials. – What to measure: Auth errors, access audit logs. – Typical tools: IAM, catalogs, monitoring.
7) Data migrations – Context: Moving to a new warehouse. – Problem: Inconsistencies between old and new datasets. – Why Data downtime helps: Shadow comparisons highlight differences. – What to measure: Data parity, consumer errors. – Typical tools: Data diff tools, lineage systems.
8) Disaster recovery readiness – Context: DR for critical datasets. – Problem: Recovery fails due to missing backups or retention mismatch. – Why Data downtime helps: Validates recovery time and data integrity. – What to measure: Recovery time objectives, recovery point objectives. – Typical tools: Backup verification systems, snapshots.
9) API-driven data platforms – Context: Data served via APIs to external partners. – Problem: API returns stale or incorrect data. – Why Data downtime helps: Monitors API consumer error rates and freshness. – What to measure: API error rate, freshness for partner queries. – Typical tools: API gateways, instrumentation.
10) ETL dependency chains – Context: Multiple upstream jobs feed downstream consumers. – Problem: Upstream change cascades into consumer outages. – Why Data downtime helps: Tracks dependency health and alerts on upstream breaches. – What to measure: Upstream readiness, job completion timelines. – Typical tools: Orchestrators and lineage catalogs.
Scenario Examples (Realistic, End-to-End)
Scenario #1 — Kubernetes: Feature store outage affects model inference
Context: Feature store runs on Kubernetes and serves online features for recommendations.
Goal: Detect and mitigate feature unavailability to avoid bad user experiences.
Why Data downtime matters here: ML inference depends on timely, correct features; downtime leads to mispredictions.
Architecture / workflow: Producers -> Kafka -> Flink transforms -> Feature store deployed on K8s -> API serving model inference. Monitoring includes pod health, Kafka lag, feature freshness probes.
Step-by-step implementation:
- Instrument feature writes with event time and write success metrics.
- Add freshness SLI per feature at serving layer.
- Configure alert: freshness breach -> page on-call.
- Implement fallback: serve default or cached feature snapshot.
- Automate restart of feature store pods and trigger backfill.
What to measure: Feature availability, freshness latency, inference error rate.
Tools to use and why: Prometheus/Grafana for K8s metrics, Kafka for ingest lag, feature store with monitoring.
Common pitfalls: Relying on pod liveness alone; ignoring stale caches.
Validation: Run a game day simulating feature store pod failures; verify fallback behavior and alerting.
Outcome: Reduced user impact and faster remediation with automated fallback.
Scenario #2 — Serverless/Managed-PaaS: Ingest throttling on managed streaming
Context: Serverless producers write to a managed streaming service with enforced quotas.
Goal: Detect throttling early and reroute or backpressure producers.
Why Data downtime matters here: Throttling causes ingest lag and downstream pipeline delays.
Architecture / workflow: Producers -> Managed stream -> Serverless consumers -> Warehouse. Monitoring for throttled request metrics and stream backlog.
Step-by-step implementation:
- Track producer request rejection and throttling rates.
- Alert on sustained 429s or backlog increase.
- Implement exponential backoff in producers and local buffering.
- If backlog persists, route to cold storage for later replay.
What to measure: Throttle rate, stream lag, queue size.
Tools to use and why: Cloud metrics for managed stream, serverless monitoring.
Common pitfalls: Not preserving event-time leading to incorrect freshness measurement.
Validation: Load test to trigger throttling, ensure local buffering and replay succeed.
Outcome: Smooth operation under spikes and reduced data loss.
Scenario #3 — Incident-response/Postmortem: Nightly ETL fails and billing delayed
Context: Nightly ETL job fails due to schema drift; billing reports incomplete.
Goal: Restore accurate billing data and prevent recurrence.
Why Data downtime matters here: Financial impact and customer trust risks.
Architecture / workflow: OLTP -> CDC -> Batch ETL -> Warehouse -> Billing. Validation checks run at end of ETL.
Step-by-step implementation:
- Detect failed validation and page on-call.
- Triage root cause: new column added upstream without contract.
- Apply quick patch to ETL to accept new column format.
- Backfill missing batches and validate counts.
- Conduct postmortem and add schema contract checks.
What to measure: ETL success rate, completeness, time to remediate.
Tools to use and why: Orchestrator logs, schema registry, data observability.
Common pitfalls: Skipping thorough validation before backfill causing duplicate charges.
Validation: Run backfill in a staging copy and reconcile counts.
Outcome: Billing restored, schema governance tightened.
Scenario #4 — Cost/performance trade-off: Cold storage vs hot serving
Context: Serving large historical datasets from hot DB is expensive; moving to cold storage saves cost but risks latency.
Goal: Reduce cost while ensuring acceptable query SLAs.
Why Data downtime matters here: Moving to cold storage may introduce perceived downtime via higher latencies or failed queries.
Architecture / workflow: Materialized views in DB -> Move older partitions to object store -> Query federation layer to fetch cold partitions. Monitor query latency and success.
Step-by-step implementation:
- Identify low-frequency historical partitions eligible for cold move.
- Add federation layer with caching and prefetch for common queries.
- Instrument query latency and error rates by partition age.
- Set SLOs for queries hitting cold partitions.
- Implement fallback to precomputed aggregates if cold fetch slow.
What to measure: Query P95/P99, cost per query, cache hit ratio.
Tools to use and why: Query engine telemetry, cost monitoring, cache layers.
Common pitfalls: Not accounting for bursty access to historical data.
Validation: Simulate burst queries to cold partitions and verify SLA adherence.
Outcome: Cost savings with controlled performance impact and mitigations.
Scenario #5 — Microservice schema migration causing downstream crashes
Context: A microservice changed event schema; consumers started failing.
Goal: Rapidly detect consumer errors and roll out fix with minimal impact.
Why Data downtime matters here: Schema change is a common root cause for data downtime affecting many consumers.
Architecture / workflow: Service A -> Event bus -> Consumers B,C -> Downstream analytics. Schema registry and contract tests are in place.
Step-by-step implementation:
- Detect consumer parse error increases via logs.
- Quickly roll back the producer schema change to the prior version.
- Run shadow comparison for new schema in non-production.
- Update consumers with compatible parsing or version negotiation.
What to measure: Consumer error rates, event parsing failures.
Tools to use and why: Schema registry, log aggregation, orchestrator.
Common pitfalls: Releasing schema changes without consumer coordination.
Validation: Contract tests and canary rollouts before full deploy.
Outcome: Reduced outage time and stronger schema governance.
Common Mistakes, Anti-patterns, and Troubleshooting
(List of common mistakes; symptom -> root cause -> fix)
- Symptom: Alerts never fire. -> Root cause: Missing instrumentation. -> Fix: Add probes at ingest and serving.
- Symptom: False positive alerts. -> Root cause: Poor thresholds. -> Fix: Tune thresholds and use smarter detection windows.
- Symptom: Long backfill times. -> Root cause: No partitioning or inefficient jobs. -> Fix: Repartition and optimize transforms.
- Symptom: Silent data drift. -> Root cause: No drift detection. -> Fix: Implement statistical drift detectors on features.
- Symptom: Repeated schema breakages. -> Root cause: No contract tests. -> Fix: Enforce schema registry and contract tests.
- Symptom: High on-call churn. -> Root cause: Manual remediation repeated. -> Fix: Automate common fixes and write runbooks.
- Symptom: Audit gaps in incidents. -> Root cause: Low telemetry retention. -> Fix: Increase retention for critical datasets.
- Symptom: Consumers get stale cached data. -> Root cause: Cache invalidation bugs. -> Fix: Implement cache TTL and consistent invalidation.
- Symptom: Throttled writes during spikes. -> Root cause: Lack of producer backpressure. -> Fix: Implement local buffering and exponential backoff.
- Symptom: Partial outages by partition. -> Root cause: Hot partitioning or node failure. -> Fix: Rebalance and add partition redundancy.
- Symptom: Duplicate records on replay. -> Root cause: Non-idempotent writes. -> Fix: Add idempotency keys or dedupe in consumers.
- Symptom: Long detection times. -> Root cause: No active probing. -> Fix: Add synthetic probes and anomaly alerts.
- Symptom: Metrics not aligned to business. -> Root cause: Wrong SLIs. -> Fix: Re-evaluate SLIs with consumer stakeholders.
- Symptom: Postmortems without action. -> Root cause: No remediation tracking. -> Fix: Require assigned actions and follow-ups.
- Symptom: Overreliance on manual runbooks. -> Root cause: Low automation maturity. -> Fix: Automate routine tasks and test automation.
- Symptom: Excess alert noise. -> Root cause: Alert on raw metrics not SLOs. -> Fix: Aggregate alerts by dataset and prioritize SLO breaches.
- Symptom: Inconsistent test data. -> Root cause: Test data not representative. -> Fix: Use production-like synthetic datasets for canaries.
- Symptom: Missing lineage hampers RCA. -> Root cause: No metadata capture. -> Fix: Integrate lineage capture into pipelines.
- Symptom: Slow query performance after migration. -> Root cause: Bad access patterns. -> Fix: Re-optimize storage format and indexes.
- Symptom: Unauthorized data access blocks. -> Root cause: Aggressive ACL changes. -> Fix: Use change approvals and staged rollout of ACLs.
- Symptom: Observability dashboards too granular to be useful. -> Root cause: High cardinality without aggregation. -> Fix: Aggregate metrics to actionable dimensions.
- Symptom: Long-running patch windows. -> Root cause: Deploys during peak times. -> Fix: Schedule maintenance and use canaries.
- Symptom: Data loss during failover. -> Root cause: Not preserving offsets or checkpointing. -> Fix: Durable checkpointing and peer replication.
- Symptom: Cost blowouts from observability. -> Root cause: Retaining too many high-cardinality metrics. -> Fix: Sample and aggregate telemetry.
Observability pitfalls (at least five included above):
- Missing instrumentation, false positives, low retention, high cardinality, dashboards lacking business alignment.
Best Practices & Operating Model
Ownership and on-call:
- Dataset owners responsible for SLIs and runbooks.
- Cross-functional on-call model where pipeline, infra, and consumer teams coordinate.
- Escalation paths for prolonged SLO breaches.
Runbooks vs playbooks:
- Runbooks: Step-by-step technical remediation for a specific failure.
- Playbooks: Decision guides and escalation flow for broader incidents.
Safe deployments:
- Canary and shadow rollouts for data changes.
- Versioned schemas and feature contracts.
- Automated rollback triggers tied to SLO violations.
Toil reduction and automation:
- Automate restarts, backfills, and common remediation steps.
- Implement self-healing where safe and auditable.
Security basics:
- Least privilege for data access and IAM policies.
- Audit trails for schema and permission changes.
- Secure secret management for pipelines.
Weekly/monthly routines:
- Weekly: Review SLO burn rate and active incidents.
- Monthly: Run lineage and contract compliance audit.
- Quarterly: Chaos experiments and SLIs review.
Postmortem reviews:
- Always include SLO impact and error budget consumption.
- Identify automation candidates to remove toil.
- Track action items with owners and deadlines.
Tooling & Integration Map for Data downtime (TABLE REQUIRED)
| ID | Category | What it does | Key integrations | Notes |
|---|---|---|---|---|
| I1 | Metrics backend | Stores and queries time series | Prometheus, cloud metrics | Core for SLI storage |
| I2 | Dashboarding | Visualize SLIs and incidents | Grafana, built-in UIs | Executive and on-call views |
| I3 | Data observability | Dataset checks and lineage | Data warehouses, catalogs | Focused dataset monitoring |
| I4 | Logs | Centralize job logs and errors | Orchestrators, apps | For root-cause analysis |
| I5 | Tracing | End-to-end request traces | Microservices and pipelines | Correlate timing across steps |
| I6 | Orchestrator | Schedule and manage jobs | Airflow, Argo, Prefect | Job status and retries |
| I7 | Feature store | Store features for ML | Model serving and ingestion | Monitor freshness and completeness |
| I8 | Schema registry | Manage schema versions | Producers and consumers | Enforce contracts |
| I9 | Alerting/On-call | Route and escalate alerts | PagerDuty, OpsGenie | Burn-rate policies |
| I10 | Backup/DR | Snapshot and recover data | Storage buckets, DB backups | Test recovery regularly |
Row Details (only if needed)
- None
Frequently Asked Questions (FAQs)
What is the difference between data downtime and service downtime?
Data downtime focuses on data availability, freshness, and correctness; service downtime focuses on application or API availability.
How do I decide SLOs for data?
Start with consumer needs and business impact; map SLIs to those needs and set conservative SLOs that balance risk and cost.
Can automation fully eliminate Data downtime?
No. Automation reduces MTTR and toil but cannot eliminate all failure modes, especially those requiring human judgment.
How long should I retain telemetry for data incidents?
Depends on compliance and postmortem needs; typical retention is 30 to 90 days for metrics and longer for logs when required.
How do I detect silent data corruption?
Use validation rules, checksums, shadow comparisons, and drift detection to surface silent corruption.
What is a reasonable starting target for freshness SLO?
Varies / depends — align with consumer expectations; a typical starting point is 95th percentile within business-required minutes.
Should I page on any SLIs breach?
Page only for SLO breaches that materially affect customers or legal obligations; ticket for minor or intermittent issues.
How do I prevent schema change outages?
Use schema registries, contract testing, versioning, and canary deployments.
How do feature stores relate to data downtime?
Feature stores are critical serving points for ML; outages or stale features directly impact inference and are a common source of downtime.
What metrics should be on an executive dashboard?
SLO burn rate, remaining error budget, top impacted datasets, business impact summary.
How often should I run game days?
At least quarterly for critical pipelines; more frequently for complex or high-change systems.
What is the best way to handle backfills?
Test in staging, limit concurrency to avoid overload, validate results, and automate verification.
How to balance cost and reliability?
Classify datasets by criticality and invest higher reliability for business-critical data while using cost-optimized patterns for historical or low-use data.
How to measure correctness?
Define validation rules and compute correctness pass rate as an SLI.
What are common observability blind spots?
Upstream producer health, lineage capture, and event-time semantics are common blind spots.
How should teams organize ownership?
Assign dataset owners and cross-functional on-call; separate platform vs consumer responsibilities.
How does data downtime interact with security incidents?
Security incidents can cause data downtime via access revocation or data lock; include security in runbooks and tests.
How to prioritize fixes across many datasets?
Use business impact, customer scope, and error budget consumption to prioritize.
Conclusion
Data downtime is a practical, consumer-focused view of data reliability that spans availability, freshness, completeness, and correctness. Treat it as an SRE problem: instrument SLIs, set SLOs, automate remediation, and keep ownership clear. Start small, iterate, and run regular validations to reduce both time and frequency of downtime.
Next 7 days plan:
- Day 1: Inventory top 10 critical datasets and assign owners.
- Day 2: Define SLIs for availability, freshness, and correctness for those datasets.
- Day 3: Add probes and basic instrumentation for one pipeline end-to-end.
- Day 4: Build an on-call dashboard and configure one SLO alert.
- Day 5: Create runbooks for the top three failure modes.
- Day 6: Run a short game day to validate detection and remediation.
- Day 7: Review outcomes, adjust SLOs, and schedule automation for common fixes.
Appendix — Data downtime Keyword Cluster (SEO)
- Primary keywords
- Data downtime
- Data availability
- Data reliability
- Data observability
- Data SLO
-
Data SLIs
-
Secondary keywords
- Data freshness SLO
- Data correctness monitoring
- Feature store downtime
- Pipeline observability
- Data incident response
-
Data runbook
-
Long-tail questions
- What causes data downtime in pipelines
- How to measure data downtime with SLIs
- How to reduce data downtime in Kubernetes
- Best practices for data downtime detection
- How to set SLOs for data freshness
- How to automate data pipeline remediation
- How does data downtime affect ML inference
- How to run game days for data incidents
- How to backfill after data downtime
- How to monitor feature store availability
- What is the difference between data downtime and service outage
- How to detect silent data corruption
- How to set up schema registry to avoid downtime
- How to design canary pipelines for data changes
- How to create runbooks for data incidents
- How to prioritize datasets for SLOs
- How to measure completeness in ETL jobs
- How to manage error budgets for data teams
- How to build dashboards for data SLOs
- When to page for data incidents
- How to use lineage to diagnose data downtime
- How to test backfill processes
- How to prevent duplicate records on replay
- How to balance cost and data reliability
-
How to instrument event-time for freshness metrics
-
Related terminology
- SLIs
- SLOs
- Error budget
- Feature store
- Data lineage
- Schema registry
- Contract testing
- Backfill
- Canary deployment
- Shadow mode
- Drift detection
- Checkpointing
- Idempotency
- Orchestration
- Observability
- Telemetry
- Retention policy
- Materialized views
- Completeness checks
- Freshness probes
- Correctness validations
- Incident playbook
- Runbook
- Burn rate
- On-call rotation
- Data governance
- ACL
- Quota management
- Partitioning
- Replayability
- Recovery point objective
- Recovery time objective
- Cost-performance tradeoff
- Managed streaming
- Serverless data pipelines
- Kubernetes operators
- Synthetic probes
- Metrics aggregation
- High-cardinality telemetry